Full price and sale merchandise purchased on our site may be returned within 30 days of order shipment. Underwear, Outlet items, Gift Cards and items marked ‘Final Sale’ are not eligible for return or exchange.
You can return your online order using our <a href="https://returns.johnvarvatos.com/orderstatus">Online Returns Portal</a> or return at one of our John Varvatos stores (excluding Concessions & Outlets). For international returns, please use our <a href="https://web.global-e.com/returns/portal/mZeq">International Returns Portal</a> and note that international orders cannot be returned in store.
Our customer service team is here to assist you Monday through Friday 9am-9pm EST/ 6am-6pm PST. You may reach us via email using this form: <a href=" https://johnvarvatosenterprises.zendesk.com/hc/en-us/requests/new?ticket_form_id=161268">Contact Us</a> To reach our Customer Service Department by phone dial 1-888-780-6361