General Information

• Where can I find a John Varvatos store near me?
• 15% New Customer Offer
• Introducing Personal Shopping
• How do I contact Customer Service?
• Do you offer live chat?
• How does JohnVarvatos.com facilitate the use for people with disabilities?

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Product Information

• Leather Care
• Footwear Care
• Size Chart
• International Sizing

My JohnVarvatos.com Account

• How do I receive online promotions or special offers?
• What should I do if I no longer wish to receive emails from John Varvatos?
• How will my personal information be used?
• Why should I create an account?

Returns & Exchanges

• What is your domestic return policy?
• What is your international return policy?
• How do I return my order?
• Do you offer exchanges?
• How do I return a gift?
• What if I have a problem with a John Varvatos product?

Shipping

• Domestic Shipping
• Stock Availability

International Orders

• Are all promotions available internationally?
• How can I place an international order?
• What is Borderfree?
• How can I check my international order status?
• What’s the timeline for packages shipped internationally?
• Can I purchase or redeem international gift cards?

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Order Processing and Payments

• Can I make changes to my order or cancel it once it has been placed?
• Buy Online, Pick Up In-Store
• Why has my order been cancelled?
• Declined Transaction
• How can I purchase a John Varvatos gift card?
• Which forms of payment does johnvarvatos.com accept?

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Warranties

• Eyewear Warranty