Full price and sale merchandise purchased on our site may be returned within 14 days of order delivery. Merchandise must be returned in unused condition and in its original packaging. We reserve the right to deny refund for items that do not meet our return policy requirements as well as the right to restrict or refuse future transactions through JohnVarvatos.com to any customer who exhibits an unreasonable return pattern. Gift Cards and items marked ‘Final Sale’ are not eligible for return or exchange.
To initiate a return online, you'll need the Order Number (found on the invoice that accompanied the shipment) and the Email Address of the person who placed the order.
We understand that sometimes that information isn't available, however as a minimum we will require the full name of the individual who placed the order.
When this information is available, please send an email at customercare@johnvarvatos.com, so we can support you with your return.