What is your domestic return policy?

Full price and sale merchandise purchased on our site may be returned within 30 days of order shipment. Outlet items, Gift Cards and items marked ‘Final Sale’ are not eligible for return or exchange. Merchandise must be returned in unused condition and in its original packaging. Shipping fees are not eligible for return. We reserve the right to deny refund for items that do not meet our return policy requirements as well as the right to restrict or refuse future transactions through JohnVarvatos.com to any customer who exhibits an unreasonable return pattern.

All refunds that meet our return policy and standards will be issued in the original form of payment. Refunds may take 5-10 business days to post to your account once they have been processed by our team.

We do not accept responsibility for items lost or stolen when returned via means other than our pre-paid UPS or FedEx service nor do we issue refunds for shipping fees incurred through the use of other carriers. 

To return your domestic online order, visit returns.johnvarvatos.com. You will need your order number and email address to initiate your return

Online returns are also accepted at any John Varvatos store locations. To find your nearest store visit our Store Locator

To return your international online order, please contact our Customer Care team at customercare@JohnVarvatos.com

We cannot process exchanges for online orders. Please return your online order following the above and place a new order for the item desired at your convenience. Alternatively you can visit your local John Varvatos location for an exchange.

John Varvatos reserves the right to change this return policy at any time. 



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