What if I have a problem with a John Varvatos product?

Your satisfaction is our priority and we will do everything we can to ensure you are happy with your purchase.

If a product purchased from the our website does not meet John Varvatos quality standards and meets our Domestic Return Requirements or International Return Requirements you are welcome to send back the damaged product. Products must be sent back using the standard returns procedure.

If your item is not returnable and does not meet our quality standards, please contact our Customer Service team. Our team is here to assist you Monday through Friday 9AM EST to 9PM EST.

1. You may reach us via email using this form: Contact Us

2. To reach our Customer Service Department by phone dial (800) 780-5838

at CustomerCare@JohnVarvatos.com

If your item was purchased in store, please connect with our store team for further assistance. Visit our store directory for store details:

https://www.johnvarvatos.com/stores

 

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