Once an order has been placed we are unable to make changes to the items ordered.
You may be able to cancel your order if it has not yet entered the final packaging and shipping process.
If there is an error in your shipping information or you need to cancel your order please contact our Customer Care Team as soon as possible for support.
Our customer service team is here to assist you Monday through Friday 9AM EST to 9PM EST.
1. You may reach us via email using this form: Contact Us
2. To reach our Customer Service Department by phone dial (800) 780-5838
In the event that we cannot cancel your order you may use our self-service returns portal, returns.johnvarvatos.com to process a free domestic return once your order is received.
For international orders please contact us.